TIMES INTERNATIONAL EDUCATION PLT (ISCEA Malaysia)
Effective Date: 13th October 2026
1. Introduction
TIMES INTERNATIONAL EDUCATION PLT, operating as ISCEA Malaysia (“we”, “us” or “our”), is committed to protecting the personal data of individuals who visit our website, enquire about our programmes or engage with our services.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data in accordance with applicable Malaysian personal data protection laws, including the Personal Data Protection Act 2010 (PDPA), as amended.
2. Personal Data We Collect
We may collect the following information when you submit an enquiry, register for a programme or communicate with us:
- Full name
- Email address
- Contact or WhatsApp number
- Company or organisation name
- Job title or designation
- Programme interests and enquiry details
- Other information voluntarily provided by you
3. Purpose of Collecting Personal Data
We may use your personal data to:
- Respond to enquiries about our training and professional certification programmes.
- Provide information about programme schedules, fees, eligibility and registration.
- Contact you through telephone, WhatsApp or email regarding your enquiry.
- Process programme registrations and provide participant support.
- Manage our training operations and related administrative activities.
- Send updates about other programmes or promotional activities where permitted by law and applicable consent requirements.
- Comply with applicable legal and regulatory obligations.
4. Disclosure of Personal Data
We may share relevant personal data with authorised employees, training partners, certification bodies and service providers where necessary to process enquiries, deliver programmes or provide related services.
We may also use third-party platforms, including Meta (Facebook and Instagram), to collect enquiries and communicate with prospective participants.
We do not sell personal data to third parties.
5. Data Security and Retention
We take reasonable measures to protect personal data against unauthorised access, misuse, loss, alteration or disclosure.
Personal data will be retained only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law, in accordance with our data retention practices.
6. Your Rights
Subject to applicable Malaysian law, you may request access to or correction of your personal data, withdraw consent where applicable, or request that we stop using your information for direct marketing.
You may contact us using the details provided below.
7. Third-Party Platforms and Websites
Our website and marketing activities may involve third-party services such as Facebook, Instagram and WhatsApp.
These platforms may process information in accordance with their respective privacy policies. We encourage you to review those policies when using their services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements.
Any updates will be published on our website.
9. Contact Us
For enquiries about this Privacy Policy or requests relating to your personal data, please contact:
TIMES INTERNATIONAL EDUCATION PLT (ISCEA Malaysia)
- Website: https://www.isceamalaysia.com/
- Email: human.capital@isceamalaysia.com
- Telephone: +60 1110511757
- Business Address: Kelana Jaya